Terms & Conditions (Watt Footprint Energy Management Platform)

Last updated: 7 October 2025

These Terms and Conditions (“Terms”) govern your use of the Watt Footprint Energy Management Platform, including Energy Snapshot, Energy Pro, and Energy Enterprise tiers (collectively, the “Platform”), operated by Watt Footprint Limited (“we”, “us”, “our”).
By creating an account, starting a trial, or using the Platform, you agree to be bound by these Terms.

If you do not agree, you must not use the Platform.

1. Definitions

  • Customer / You – the individual or organisation registering for or using the Platform.

  • Subscription – a paid plan (Energy Pro or Enterprise) granting access to specific Platform features.

  • Free Trial – a 30-day period of complimentary access to Pro or Enterprise features before billing begins.

  • Contract Term – the minimum subscription period of twelve (12) months that follows the Free Trial.

  • Services – all online tools, dashboards, analytics, and related support provided through the Platform.

2. Platform Tiers

  1. Energy Snapshot – Entry-level tier providing access to bill-based insights only.

    • Billed monthly or annually.

    • Can be cancelled at any time with no minimum term.

  2. Energy Pro – Full energy monitoring and analytics platform for single sites.

    • Includes live data, solar and usage tracking, and reporting dashboards.

    • Subject to a 12-month minimum subscription from the end of the Free Trial.

  3. Energy Enterprise – Multi-site and group-level dashboards with advanced reporting and API access.

    • Custom implementation and account management.

    • Subject to a 12-month minimum subscription from the end of the Free Trial.

3. Free Trial and Subscription Commitment

3.1 Customers signing up for Energy Pro or Enterprise will receive a 30-day free trial beginning on the date of account activation.

3.2 Unless cancelled before the trial period ends, your subscription will automatically roll into a 12-month paid term, commencing on day 31 after activation.

3.3 The 12-month term is binding, and you agree to pay the full subscription fee for that period, even if you cease using the Platform.

3.4 No refunds or credits will be issued for early cancellation, partial months, or unused access.

3.5 At the end of the 12-month term, your subscription will automatically renew for successive 12-month periods unless cancelled in writing at least 30 days before renewal.

4. Fees and Payment

4.1 Subscription fees are billed in advance via our secure payment provider (Stripe) in euros (€), unless otherwise agreed.

4.2 You are responsible for maintaining valid billing details and ensuring timely payment.

4.3 Watt Footprint reserves the right to suspend access for non-payment and may apply late fees or interest as permitted by law.

4.4 All prices are exclusive of VAT unless explicitly stated otherwise.

5. Account Use and Data

5.1 You are responsible for maintaining the confidentiality of your account credentials.

5.2 You must not share login details or allow unauthorised access.

5.3 Watt Footprint will process and store data in line with applicable data protection laws (GDPR). Full details are set out in our Privacy Policy.

5.4 You retain ownership of your own energy data, while Watt Footprint retains ownership of the Platform, software, and all related intellectual property.

6. Cancellation and Termination

6.1 You may cancel your Energy Pro or Enterprise subscription at any time; however, cancellation within the 12-month term does not release you from your payment obligation.

6.2 Energy Snapshot accounts may be cancelled at any time with no further charges beyond the current billing period.

6.3 Watt Footprint may suspend or terminate access if you breach these Terms, misuse the Platform, or engage in fraudulent or unlawful activity.

7. Service Availability and Support

7.1 Watt Footprint aims to provide a reliable, secure, and continuously available service. However, uptime is not guaranteed.

7.2 Planned maintenance and updates may occur from time to time, and Watt Footprint will provide reasonable notice where possible.

7.3 Support is available via email at appsupport@wattfootprint.com or through the in-platform helpdesk.

8. Intellectual Property

All software, dashboards, text, graphics, and data visualisations within the Platform are the intellectual property of Watt Footprint Limited.
You are granted a non-exclusive, non-transferable licence to use the Platform for your internal business purposes only.

9. Limitation of Liability

9.1 Watt Footprint provides the Platform “as is” and does not guarantee that insights, calculations, or projections will result in specific energy or cost savings.

9.2 To the maximum extent permitted by law, Watt Footprint shall not be liable for any indirect, incidental, or consequential loss arising from use of the Platform.

10. Changes to These Terms

Watt Footprint may update these Terms from time to time.
The most current version will always be available on our website, and continued use of the Platform constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland.
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

Contact Us

If you have any questions about these Terms, please contact:
Watt Footprint Limited
Email: appsupport@wattfootprint.com
Website: www.wattfootprint.com
Registered in Ireland under Company No.677686